Welcome to Grumpy Ole Goat! By accessing or using our website (the “Site”) and purchasing products from us, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our Site or purchasing products. If you do not agree to these Terms, do not use the Site.
1. General
Grumpy Ole Goat (“we,” “us,” or “our”) offers goat milk soaps, skincare products, and other personal care items. These Terms govern your use of the Site and your purchase of our products. Grumpy Ole Goat reserves the right to modify or discontinue the Site or products offered at any time, without prior notice.
2. Eligibility
By using this Site and purchasing products, you affirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are not legally able to enter into agreements, please do not use our Site.
3. Product Information
All descriptions, images, and specifications of products on the Site are subject to change at any time without notice. We make every effort to display the colors and textures of our products accurately; however, your screen may impact the way colors appear.
4. Orders and Payment
a. Order Acceptance: We reserve the right to refuse any order for any reason. Orders are accepted at our discretion.
b. Pricing: Prices are listed in USD and may be subject to change. You agree to pay the total price displayed at checkout, including any applicable taxes and shipping fees.
c. Payment: We accept various payment methods as indicated on the Site. By submitting payment information, you authorize Grumpy Ole Goat to process your payment.
d. Cancellation: Orders cannot be canceled once they have been processed or shipped.
5. Shipping and Delivery
We make every effort to process and ship orders promptly. Grumpy Ole Goat is not responsible for delays caused by third-party carriers, customs, or unforeseen events.
6. Returns and Refunds
Due to the nature of our skincare products, all sales are final. However, if you receive a damaged or defective item, please contact us within 7 days of receipt for assistance. We may offer a replacement or refund at our discretion.
7. Intellectual Property
All content on this Site, including text, images, logos, and graphics, is the property of Grumpy Ole Goat or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Disclaimer of Warranties
Our products are provided “as is” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Grumpy Ole Goat does not guarantee that our products will meet your expectations or requirements.
9. Limitation of Liability
To the fullest extent permitted by law, Grumpy Ole Goat shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or purchase of products. Our liability shall in no event exceed the total amount paid by you for the applicable product.
10. Indemnification
You agree to indemnify, defend, and hold harmless Grumpy Ole Goat and its affiliates, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of the Site or violation of these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Alabama, without regard to conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be filed in the courts of Alabama.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes have been posted constitutes your acceptance of the modified Terms.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us at: support@grumpyolegoat.com.